Terms and Conditions

Last Updated: 27 June 2025

Welcome to Tokou! These Terms and Conditions govern your use of our website located at https://www.tokou.in (the “Site”) and the services offered by Tokou (the “Services”). By accessing or using the Site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Site.

1. Acceptance of Terms

By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and others who access or use the Site.

2. Changes to Terms

Tokou reserves the right to modify or replace these Terms and Conditions at any time. We will provide notice of significant changes on the Site. Your continued use of the Site after any changes constitutes acceptance of the new Terms and Conditions.

3. Use of the Site

You agree to use the Site in accordance with all applicable laws and regulations. You shall not use the Site for any unlawful purpose or in a way that could damage, disable, overburden, or impair the Site or interfere with any other party’s use of the Site.

4. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Tokou or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without express written permission from Tokou.

5. Product Information and Availability

While we strive to provide accurate product descriptions and availability on the Site, we do not warrant that the information is error-free, complete, or current. All products are subject to availability, and we reserve the right to limit the quantity of products we supply, discontinue products, or change product specifications at any time without notice.

6. Order Acceptance and Pricing

All orders placed through the Site are subject to acceptance by Tokou. We may refuse or cancel any order for reasons including but not limited to product availability, errors in the product or pricing information, or fraud. Prices for products are subject to change without notice.

7. Payment

All payments for products purchased through the Site must be made through the provided payment methods. You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Site.

8. Shipping and Delivery

Tokou will make reasonable efforts to process orders promptly. However, we are not responsible for delays in shipping or delivery caused by circumstances beyond our control.

9. Returns and Refunds

Please refer to our Return Policy for information regarding returns and refunds. By purchasing our products, you agree to abide by the terms of our Return Policy.

10. Limitation of Liability

In no event shall Tokou or its affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or the Services.